Makin’ a list…that others can check twice
A common way to manage tasks is through a checklist – whether that’s something jotted on a notebook or organized in an app. But when it comes to test planning and exercise management for the Ballistic Missile Defense System (BMDS), the need was much bigger. They were looking for a central repository where many people could see those “checklists” and how things were progressing. This would help resolve conflicts in scheduling and coordinating both systems and people. Hence, the design of this collaborative checklist lets folks know where tasks stand at any moment in time.
Shared Situational Awareness
CSAT: Common Situation Awareness Tool
Missile Defense Agency
Test planning and exercise management processes for the Missile Defense Agency are highly complex both because of the design itself and the fact that users and planners are located throughout the world. CSAT is the proposed solution for planning and managing the scheduling and execution of tests and exercises in a centralized, real-time, knowledge management system.
How we did it
With CSAT, we developed a solution that supports more effective event integration and task management to improve situation awareness and knowledge sharing for BMDS users and stakeholders. At the core of the CSAT solution is an active knowledge management platform designed so that all users share a common schedule as well as tools, processes and procedures, templates, and other resources related to test and exercises. CSAT is designed to allow users to update master documents, schedule events, and document the completion of tasks for specific events, with all documentation held in one central location.
In creating CSAT, we delivered a proof-of-concept solution that satisfied the need for better test planning and exercise management. The characteristics of CSAT make the tool applicable to other domains, such as energy and retail, where better coordination and scheduling is needed within a distributed environment. It can also be applied in other environments where operations require checklist management, situation awareness around time-sensitive activities, and automated support for prioritizing information sources.