Heather Smith

Instructional Designer & Employee Owner

Heather Smith

Alma Mater
Clarion University of Pennsylvania
Indiana University of Pennsylvania

What She’s Passionate About

Creating learning solutions that fit the needs of the learner and the business.

Professional Experience

Heather has experience in facilitation, instructional design, project management, and consulting. She spent almost 20 years in financial services where she developed expertise in consumer product, retail bank operations, regulatory compliance, and sales. Additionally, she also has experience consulting in the aviation and manufacturing industries.

Where She Shines

Heather has a master’s degree in Adult and Community Education from Indiana University of PA. She excels in analyzing learning and business needs and designing learning experiences that meet those needs.

Her Favorites

Husband Greg and son Josh
Pittsburgh Penguins
Family Genealogy