Michelle Santora

Instructional Designer

Photo of Michelle Santora

Alma Mater
University of North Florida

What She’s Passionate About

Equipping people with the tools and resources they need to accomplish their goals or pursue their passion. Whether that’s creating a new learning tool for a client, building a piece of IKEA furniture, or baking low carb desserts for her friends, Michelle loves to meet practical needs for those around her.

Her Professional Experience

Michelle worked for 10 years in the food and beverage industry both in operations and in learning & development roles. Michelle spent much of that time working for Chick-fil-A, where she fell in love with the training world, and she remains a “raving fan” and advocate for all things Chick-fil-A. She also spent several years putting her training expertise to work leading a training program for small business entrepreneurs with OCEAN, a Cincinnati-based nonprofit.

A Sweet Challenge

After college, Michelle considered a side hustle in cake and cookie decorating but decided to keep it as a hobby instead. Although she doesn’t make cakes as often anymore, she once made wedding cakes for two different friends and she’ll still whip up a cake for friends when the opportunity arises.

Her Values in Action

Michelle is really passionate about the issue of human trafficking and modern-day slavery. She is actively involved in outreach programs serving women and children in India and Nepal, as well as supporting social enterprises that are creating positive change by providing ethical and sustainable employment in those areas and around the world. She has been to Nepal twice already and plans to return for more visits in the future!

Fun Facts

Loves Hallmark Christmas movies so much that she gets a cable subscription for just the months of November and December to watch them all.

Born and raised in Florida. (Even though she misses the ocean, Publix buttercream icing, and year-round flip flops, Michelle loves living in Cincinnati with all its Midwestern quirks.)