Working with staff and leaders to improve patient care. Victoria believes that her role is to support direct line staff in providing care. She takes the complex language of regulatory compliance and simplifies it so that healthcare organizations can focus their efforts on caring for patients.
Why Clients Love Her
Victoria has spent the majority of her career in nursing leadership roles and brings expertise in evidence-based practice, nursing education, quality management, performance improvement, accreditation, risk management, patient safety, and patient centered care. Prior to joining TiER1 Healthcare, Victoria served as the Clinical Compliance Officer/Director of Accreditation and Regulatory Services at a large university medical center in the southeast. Victoria has led many successful accreditation and regulatory surveys for hospitals and home health, as well as coordinating disease management certification surveys. She is certified as a professional in healthcare quality and is board certified in nursing professional development.
Where She Makes a Difference
Victoria and her husband have worked with several churches in setting up video livestream so that they can broadcast their services.
Values in Action
Victoria credits her parents with teaching her two important values—hard work and compassion—at an early age. Her father owned several businesses, which taught her the importance of strong work ethics. Her mother taught Victoria how to love people with great compassion.
Has two adorable Chiweenies.
Can’t live without chocolate.