Susan Devlin

What She’s Passionate About

Creating effective learning solutions—and teaching others to do so.

Her Street Cred

Susan has significant consulting and instructional design experience working with a broad range of clients in a broad range of industries – healthcare, retail, banking, insurance, technology, government and higher ed. From assessment, simulation, and scenario development, to writing eLearning and instructor-led training, Susan has what it takes to create an engaging learning experience.

Where She Shines

Susan loves to write, which she puts to great use in her client work. A true problem solver, Susan leads teams to develop learning solutions for clients. In addition, she’s a maximizer—Susan mentors other instructional designers and enjoys helping others navigate their career and experience at TiER1.

Unlikely Path

Before finding her love of instructional design, Susan’s first ten jobs included working at Baskin-Robbins, as a checker at Kroger, a telephone operator, library cataloger, scheduler for an in-home care service for the elderly, receptionist at an advertising agency, childcare teacher, self-employed business writer, and editor.

Family Love

Susan enjoys family time with her husband, Dennis; daughter, Shannon; son, Connor; and their cat, Mischief.

She Can’t Live Without

Sunshine
High-quality TV dramas
Singing