Kroger Health offers a holistic approach to the associate experience.
ARTICLES & INSIGHTS
Healthcare
Start With the Heart
How to use design thinking tools that get you from heart to head and, ultimately, to results.
A New Approach to the Mock Survey
Our goal in this work is to move away from a sole focus on “what you have to fix” and move toward “how might we design a sustainable culture of patient safety.”
Mock Surveys are Missing the Mark on Patient Safety
Many healthcare organizations use mock surveys to identify health and safety risk points, but this traditional survey approach is flawed.
The Neuroscience of Accountability: A Need for Secure Leadership
A lack of trust and security may be the biggest influencer of your team’s behavior.
The Importance of Leading with Love in the Workplace
“Love” is a word not often heard in office hallways or conference rooms—and likely not in many hospitals—but it has a strong influence on workplace outcomes. Although indicators suggest that those who perceive greater affection and caring from their colleagues perform...
Tasha Deitschman Joins the TiER1 Healthcare Team
We’re excited to share that Tasha Deitschman, MSN, RN, CPPS, has joined our team as a Senior Solutions Consultant.
Why is Service Line Management So Hard to do Right?
Service Line Management (SLM) has been used by many hospitals in different ways, but many hospitals struggle to realize the potential benefit that SLM offers.
From Surviving to Thriving
A human approach to unleashing potential.