Key Steps for Organizational Design that Drives Clarity, Alignment, and Action
Clarify the Strategic Need
Your structure should serve your strategy—not the other way around. That starts with clarity. Our organizational design strategists facilitate a working session to define the strategic need by answering key questions: What challenges or opportunities must be addressed? What stakeholders are involved? What outcomes are expected? We build shared understanding around priorities and alignment before any design work begins.
Current State Assessment
To get to the future, you need a grounded understanding of where you are today. During this phase, we assess your structure, roles, leadership, culture, and talent using our THRiVE™ and Performance Levers™ frameworks. We synthesize findings into a clear report and facilitate alignment sessions with leadership to validate insights and identify focus areas for transformation.
Future State Operating Model
Clarity powers performance. In this phase, we co-create a visually articulated, strategy-driven operating model that defines the critical capabilities and value-based designs that drive expertise, innovation, efficiency, and customer centricity. Here, you align on how the work should get done across teams—so you can optimize your talent and operate with confidence and focus.
Operating Model Design Activation
This is where strategy turns into action. We deliver a detailed, aligned roadmap for implementing your future state design across structure, processes, talent, and systems. Leaders receive clear next steps and an estimate of support required for implementation. The result is not just a plan but a confident path forward that’s ready for activation. Our team is available every step of the way—ensuring your plan doesn’t live on a page but becomes a reality in practice.
Clarify the Strategic Need
Your structure should serve your strategy—not the other way around. That starts with clarity. Our organizational design strategists facilitate a working session to define the strategic need by answering key questions: What challenges or opportunities must be addressed? What stakeholders are involved? What outcomes are expected? We build shared understanding around priorities and alignment before any design work begins.
Current State Assessment
To get to the future, you need a grounded understanding of where you are today. During this phase, we assess your structure, roles, leadership, culture, and talent using our THRiVE™ and Performance Levers™ frameworks. We synthesize findings into a clear report and facilitate alignment sessions with leadership to validate insights and identify focus areas for transformation.
Future State Operating Model
Clarity powers performance. In this phase, we co-create a visually articulated, strategy-driven operating model that defines the critical capabilities and value-based designs that drive expertise, innovation, efficiency, and customer centricity. Here, you align on how the work should get done across teams—so you can optimize your talent and operate with confidence and focus.
Operating Model Design Activation
This is where strategy turns into action. We deliver a detailed, aligned roadmap for implementing your future state design across structure, processes, talent, and systems. Leaders receive clear next steps and an estimate of support required for implementation. The result is not just a plan but a confident path forward that’s ready for activation. Our team is available every step of the way—ensuring your plan doesn’t live on a page but becomes a reality in practice.
Building a Thriving, Leader-Led Culture Post-Divestiture
Following a major divestiture, a specialty benefits organization set out to define its identity and activate a distinct culture—fast—by uniting leaders around a clear mission, vision, values, and employee experience.
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Anna Grome – Principal