Operating Model & Cost to Serve
Optimization | Discipline | Enablement
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The System Behind Sustainable Success
Sometimes it feels like invisible structures are what enable clarity, accountability, and adaptability. We help make them visible while designing and integrating those systems—connecting strategy to daily operations through strong operating models, disciplined processes, digital tools, and data-informed decisions that drive measurable impact.
Proven Methods, Accelerated Results
Operating Model Design
Build the business beneath the business.
We design operating models that drive efficiency, reduce complexity, and support scalable growth.
Including, but not limited to:
- Role and responsibility design
- Org structure optimization
- Governance models and decision rights
Operating Discipline
Turn rigor into results.
Not a Lean rebuild, we implement disciplined processes and management systems that keep teams focused, accountable, and consistent.
Including, but not limited to:
- Standard operating procedures
- Management systems and review rhythms
- Escalation and accountability frameworks
- Process adoption
Digital Enablement
Make digital the backbone of scale.
We enable technology adoption and integration that unlock speed, efficiency, and insight.
Including, but not limited to:
- Workflow automation and system integration
- ERP and enterprise system adoption
- Digital workplace enablement
Data-First Decision Making
Equip leaders with clarity, not clutter.
We ensure leaders have the right information at the right time to make better, faster decisions.
Including, but not limited to:
- Data governance frameworks
- Business intelligence dashboards
- KPI and analytics implementation
Business Process Integration
Unify operations for efficiency.
We align and integrate business processes to reduce waste and enable seamless execution across the enterprise.
Including, but not limited to:
- End-to-end process mapping
- Process redesign and harmonization
- Workflow integration tools
Operating Model Design
Build the business beneath the business.
We design operating models that drive efficiency, reduce complexity, and support scalable growth.
Including, but not limited to:
- Role and responsibility design
- Org structure optimization
- Governance models and decision rights
Operating Discipline
Turn rigor into results.
Not a Lean rebuild, we implement disciplined processes and management systems that keep teams focused, accountable, and consistent.
Including, but not limited to:
- Standard operating procedures
- Management systems and review rhythms
- Escalation and accountability frameworks
- Process adoption
Digital Enablement
Make digital the backbone of scale.
We enable technology adoption and integration that unlock speed, efficiency, and insight.
Including, but not limited to:
- Workflow automation and system integration
- ERP and enterprise system adoption
- Digital workplace enablement
Data-First Decision Making
Equip leaders with clarity, not clutter.
We ensure leaders have the right information at the right time to make better, faster decisions.
Including, but not limited to:
- Data governance frameworks
- Business intelligence dashboards
- KPI and analytics implementation
Business Process Integration
Unify operations for efficiency.
We align and integrate business processes to reduce waste and enable seamless execution across the enterprise.
Including, but not limited to:
- End-to-end process mapping
- Process redesign and harmonization
- Workflow integration tools
Client Success
“You’re the only provider thatour management teams constantly thank us for making the introduction!”
– General Partner, PE
See Case Studies
Talk with a Value Creation Expert
Our team of consultants have deep expertise in building value for private equity backed organizations. Connect to learn more about our people-ce
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BradKnueven
Client Partner, Private Equity
Grant Simmons – Principal 
TiER1 Performance 
Anna Grome – Principal