Clinical Trial Support
Site Training | Enablement | Compliance & Quality
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Activate Clinical Trial Sites with Confidence
Clinical trial excellence depends on people. Trial teams must deliver accurate, timely data to demonstrate efficacy and secure regulatory approval–all while maintaining quality and speed. Outpacing competitors requires conducting clinical trials in a safe, replicable, and scalable way.
We equip trial teams with just-in-time, role-based learning and performance support and enable consistent training delivery across trial sites to ensure compliance, keep participants engaged, and help trials run more efficiently–ultimately reducing the time it takes to provide life-changing medicine to patients.
Proven Outcomes
Brandon Hall 2025
Gold
Best Learning Program Supporting a Change Transformation Business Strategy
Project: Roche Marketing Evolution Initiative
Brandon Hall 2024
Gold
Best Use of Blended Learning
Project: Roche Competitive Masterclass
LTEN 2023
Innovation Award
Provider Partnership
Project: Roche Marketing Excellence Academy
LTEN 2023
Excellence Award
Quality, Research, Development and Medical Training Innovation, Impact & Efficiency for Practitioner Partnership
Project: Philips Clinical Learning Journeys
Proven Methods, Custom Crafted
Consistent, Scalable Site Training
Everyone involved in a clinical trial must understand their part. We design and deliver critical content with the right frequency and modality based on your learners’ unique roles and tasks–ensuring they are equipped with what they need to know when they need to know it.
Including, but not limited to:
- On-the-job and role-specific training for trial teams
- Custom content creation and training for trial participants
- Site activation toolkits and resources that incorporate best practices for standardization of the learning experience across trial sites
- Ongoing coaching for trial teams
On-the-Job Performance Support
As clinical trials progress, trial teams and participants may experience challenging situations that require additional support. We provide performance support tools such as job aids that help site staff and participants act with clarity and consistency during critical moments.
Including, but not limited to:
- Digital job aids and quick-reference guides
- Mobile and in-the-flow support tools
- Data dashboards to track trial progress and performance
Compliance & Quality Assurance
Compliance is non-negotiable in clinical trials. We embed high-quality systems and practices into daily workflows to minimize risk, ensure data is accurate and reliable, and maintain regulatory trust.
Including, but not limited to:
- Training on Good Clinical Practice (GCP) standards
- Risk-based monitoring frameworks
- Compliance checklists and reporting tools
Protocol Alignment
Protocol deviations can derail timelines and outcomes. We align trial teams and participants on protocol requirements through clear communication and structured training.
Including, but not limited to:
- Protocol-specific training modules
- Communication campaigns for site staff and participants
- Monitoring tools to identify and address gaps quickly
Participant Onboarding & Education
Participant engagement drives trial success. We design onboarding and education experiences that enable trial teams to select participants who meet the selection criteria and empower participants to stay informed and committed to completing the trial.
Including, but not limited to:
- Selection criteria education for trial teams
- Participant-specific education materials and toolkits
- Onboarding materials for participants and caregivers
- Digital engagement resources to reduce dropout rates
Consistent, Scalable Site Training
Everyone involved in a clinical trial must understand their part. We design and deliver critical content with the right frequency and modality based on your learners’ unique roles and tasks–ensuring they are equipped with what they need to know when they need to know it.
Including, but not limited to:
- On-the-job and role-specific training for trial teams
- Custom content creation and training for trial participants
- Site activation toolkits and resources that incorporate best practices for standardization of the learning experience across trial sites
- Ongoing coaching for trial teams
On-the-Job Performance Support
As clinical trials progress, trial teams and participants may experience challenging situations that require additional support. We provide performance support tools such as job aids that help site staff and participants act with clarity and consistency during critical moments.
Including, but not limited to:
- Digital job aids and quick-reference guides
- Mobile and in-the-flow support tools
- Data dashboards to track trial progress and performance
Compliance & Quality Assurance
Compliance is non-negotiable in clinical trials. We embed high-quality systems and practices into daily workflows to minimize risk, ensure data is accurate and reliable, and maintain regulatory trust.
Including, but not limited to:
- Training on Good Clinical Practice (GCP) standards
- Risk-based monitoring frameworks
- Compliance checklists and reporting tools
Protocol Alignment
Protocol deviations can derail timelines and outcomes. We align trial teams and participants on protocol requirements through clear communication and structured training.
Including, but not limited to:
- Protocol-specific training modules
- Communication campaigns for site staff and participants
- Monitoring tools to identify and address gaps quickly
Participant Onboarding & Education
Participant engagement drives trial success. We design onboarding and education experiences that enable trial teams to select participants who meet the selection criteria and empower participants to stay informed and committed to completing the trial.
Including, but not limited to:
- Selection criteria education for trial teams
- Participant-specific education materials and toolkits
- Onboarding materials for participants and caregivers
- Digital engagement resources to reduce dropout rates
What Our Clients Say
“The team at TiER1 is amazing in its ability to take tons of information and figure out what’s most important—and then say things in a way that other people can easily understand. We had lots and lots of information…they managed to figure out what was most critical for learners to know and do.”
– Senior Global Marketing Manager, Global Life Sciences Organization
See Case Studies
Talk with a Life Sciences Expert
We have a proven track record of enabling life sciences organizations to conduct clinical trials in a safe, replicable, and scalable way. Connect to learn how we can collaborate to accelerate your next clinical trial.
Book NowGet connected to an expert.
LeanneBatchelder
Life Science Market Director & Principal
DanielleGardner
Client Partner
JoshWolpert
Account Manager
TiER1 Performance