Black-and-white image of a smiling person seated at a table with a blurred background of people in discussion. Surrounded by colorful, abstract geometric icons in a circle arrangement.

Insights

Explore insights at the intersection of people, performance, and product in the consumer packaged goods industry. From operational excellence to customer experience, discover how people-centered strategies build stronger brands, accelerate innovation, and drive sustainable growth.

Let’s Talk

Six Questions for Every Leader to Explore for Thriving Teams and Organizations

As lemon law claims surge and buyback cases mount, even the most quality-focused automotive brands are getting squeezed.

Transformation Insights

Culture Still Eats Strategy for Breakfast—But Data is the Mi…

Adult woman wearing glasses smiles and glances upward to the right; shoulder-length hair rests on a sleeveless top against a high-contrast white background in a black-and-white studio portrait.

Are You Orchestrating Your Ecosystem or Just Managing Partne…

Stylized dark navy "T" overlapped by a light blue "1," centered on a pale gray circular background.

TiER1 Performance

Choosing the Right Learning Tech for Your Company

Man with short white hair smiles broadly, showing teeth; wearing a light polo shirt; photographed against a plain white background in a close-up head-and-shoulders portrait.

Steve Owens – Principal

Building a Strategic Plan That Drives Action

Adult woman wearing glasses smiles and glances upward to the right; shoulder-length hair rests on a sleeveless top against a high-contrast white background in a black-and-white studio portrait.

Culture Performance Indicators: Your Key to KPI Growth

A woman with short dark hair and a septum ring gazes directly at the camera with a neutral expression, wearing hoop earrings, a delicate necklace and a white collared shirt.

Jonelle Lesniak – Affiliate Consultant

How to Empower Managers to Lead People

Stylized dark navy "T" overlapped by a light blue "1," centered on a pale gray circular background.

TiER1 Performance

Six Practical Insights to Drive Systems Adoption

Stylized dark navy "T" overlapped by a light blue "1," centered on a pale gray circular background.

TiER1 Performance

The People Impact of Reskilling and Upskilling

Stylized dark navy "T" overlapped by a light blue "1," centered on a pale gray circular background.

TiER1 Performance

Six Needs of Healthy, High-Performing Organizations

Middle-aged woman smiles at camera, head slightly tilted; studio high-contrast black-and-white portrait on a plain white background, wearing a light cardigan, hoop earring, short straight hair.

Going beyond “Check-the-box” Safety Training to Change Behav…

Young adult woman wearing red-framed glasses smiles at camera, head slightly tilted; short curly hair, navy blouse and floral statement necklace against a plain white background.

Six Questions for Every Leader to Explore for Thriving Teams…

Middle-aged woman smiles at camera, head slightly tilted; studio high-contrast black-and-white portrait on a plain white background, wearing a light cardigan, hoop earring, short straight hair.

Customer Experience Starts with Your People