by Rachel Brecht | Jun 20, 2019 | Article, Performance
“What got you here won’t get you there.” – Marshall Goldsmith Every organization is trying to activate strategies. These strategies provide an organization with a direction, and they require action to realize the best impact. Action is contingent on people, and the...
by Richard Corder | Jun 3, 2019 | Article, Healthcare, Patient Experience
“Patient Experience” as a concept has been a hot topic in the US healthcare system for the last decade, yet many researchers and academics indicate that hospitals are not any safer or more efficient than they were ten years ago. When other industries have caught the...
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