by Brandee Fantini | Jan 31, 2020 | Article, Culture, Employee Experience, Performance
Building Effective Change Leadership No matter the initiative, every proposed change is only as valuable as the activation behind it – how work gets done, how employees own it, and how your customers experience it. Effective change leadership is critical in order to...
by Richard Corder | Jan 30, 2020 | Article, Patient Experience
Employee Care Drives Customer Care Exceptional customer care is the cornerstone of any great business. Good CX drives not just sales results, but creation of genuine relationships between you and the people you serve. These relationships are what sustain the flow of...
by TiER1 Performance | Jan 29, 2020 | Article, TiER1 News
We’re thrilled to announce that TiER1 Performance and HighBar Consulting have joined forces. Carol Henriques, founder and managing partner of HighBar, is joining the TiER1 team. Carol brings 25+ years of experience helping clients address challenging business and...
Recent Comments